We ship merchandise via UPS ground and USPS (post office) after your order has been approved. Please allow shipments about 5 business days to arrive within U.S.A.. All orders must be prepaid before shipping. This can be done by visa, MasterCard, money order, or check. If payment is made by check, the order will be held until the check has cleared.

OUR PRIVACY POLICY

Personal information, such as your name, postal and email address or telephone number, is private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information (such as to reply to your request).

No Release of Information to Third Parties

Personal information will not be released to third parties except to further the purpose for which you provide the information, such as forwarding your query to
an appropriate expert or to a supplier able to meet your requirements,
or if release is required by law or is pertinent to judicial or governmental investigations or proceedings. There are no other circumstances under which we will provide or sell personal information to third parties.

Return policy

Veterans Gift Shop will issue a full credit for merchandise returned within 7 days of the purchase date. Return shipping costs are the responsibility of the customer unless an error was made on the part of Veterans Gift Shop. Items being returned must be in new condition for a full credit to be issued. YOU MUST NOTIFY US FIRST before sending any purchases back to us. Please save all packing slips and shipping labels as they will be need to locate or verify your purchase.